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🛡️ Google Play Data Safety Compliance

Account & Health Data Deletion Request

At Aama, we respect your family's dignity, privacy, and right to absolute data sovereignty. You can delete your account, family circle, and all associated medical records at any time.

📱 Option 1: Delete Directly in the Mobile App (Instant)

If you currently have the Aama app installed on your smartphone, you can purge your family circle immediately:

📝 Option 2: Web Deletion Request Form

If you have uninstalled the app or no longer have device access, submit this request. Our data protection officer will verify and purge all associated records within 30 calendar days.

🗑️ Scope of Deleted Data

When your deletion request is processed, the following categories of data are permanently deleted:

Account Identifiers Names, emails, phone numbers, OneSignal notification IDs, and cryptographic device tokens.
Medication & Health Schedules All prescription lists, scheduled times, medicine photos, and 30-day dose compliance records.
Caregiver Timeline Media All caregiver photos, 60-second audio voice notes, and private family timeline messages.
Health Vitals & Appointments Blood pressure charts, glucose logs, and appointment booking records with partner hospitals.
⚖️ Data Retention & Regulatory Compliance

Aama does not sell or broker personal health data under any circumstances. Financial transaction receipts for subscriptions (processed through Google Play or Apple App Store) may be retained as required by tax and corporate financial laws. For specific privacy inquiries, contact privacy@aama.tensorcraft.com.np.